AI-powered training system that detects weaknesses, assigns coaching, and enforces continuous improvement—automatically. No manual training creation. No manager bottlenecks. Just consistent, scalable agent growth.
The only platform that runs the entire training cycle without manager intervention.
Every agent gets a personalized training pack daily. Snippets, quizzes, and micro-sessions designed around their specific weaknesses. No generic content. All AI-generated.
AI detects performance gaps from call scoring and automatically assigns coaching tasks. Agents record responses, AI grades them, and adjusts difficulty automatically.
Every call is scored by AI. Weaknesses are detected, prioritized, and turned into actionable coaching assignments. The system learns what each agent needs.
XP points, completion streaks, and growth index scores keep agents engaged. Improvement becomes habit-forming, not mandatory drudgery.
Incomplete training blocks new assignments. Managers see who's falling behind instantly. This isn't optional—it's mandatory improvement at scale.
Connect your dialer or CRM. Calls flow in, get scored automatically, and feed the coaching engine. Zero manual work required.
Calls are automatically imported and scored by AI. Every weakness, missed rebut, tonality issue, or script deviation is detected and logged for coaching.
Based on detected weaknesses, AI creates personalized coaching assignments. Agent records a response. AI grades it. If they pass, XP is awarded. If not, they try again.
Every morning, agents get a fresh AI training pack. Snippets, quizzes, and micro-lessons tailored to their needs. Completion streaks keep them engaged.
"We stopped creating training manually. Project Alpha handles it all—from detecting weaknesses to assigning coaching to tracking completion. Our agents actually enjoy it."
"The enforcement built into Project Alpha is game-changing. Agents can't skip training, and managers finally have visibility into who's improving and who's stagnating."
See how Project Alpha automates agent improvement from call scoring to daily training. Schedule a demo today.
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